The Return and Exchange Policy described below applies only to online purchases made through and Please do not return items purchased through any independent specialty retailer or an independent website. We suggest contacting the original store or website where the garment was purchased from.

If you are not happy with your online Fridaze purchase from and for any reason we will gladly accept returns or exchange of merchandise that are in its original condition and with tags, unworn and unwashed within 30 days of the shipped out date. We will send you a return label but you will be responsible for the return shipping via UPS Ground/USPS.  The only cost for a qualified return or exchange on the customer will be the return shipping fees.  No returns or exchanges  will be accepted if an item has been washed and/or worn. If 30 days have passed since the order shipped out date, unfortunately, cannot accept your refund or exchange request.

How Can I Submit a Request to Return or Exchange?

If you wish to submit a Return Authorization request, please fill out the Return/Exchange form. If you would like to exchange, please also include the item information you would like to exchange to. We will respond within two to three business days.
If the return is within the 30 days of the shipped out date and is still in the original condition, we will provide a return label to you via email after you fill out the Return/Exchange form online.

What Happens After I Return/Exchange?

Once your return is delivered to us, our team will process the return and contact you if there are any questions. For returns, the purchase price of the merchandise will be credited back to your original method of payment. We will deduct the original and return shipping cost from your credit upon receipt and inspection of the return. For exchanges, any additional charges will be billed to the same method of payment.
If you need further help in your exchange or return, please contact us.